How can I apply to work at The Local Shoppe?
To apply at The Local Shoppe, please check out our jobs page. Once submitted, your application will be reviewed by our management team. If interested in moving forward, a management team member will reach out with further directions.
The in-store ATM did not dispense my money, what steps do I need to take?
Please contact your financial institution with any questions about ATM withdrawals.
The ATM took my card and I cannot retrieve it. How can I get it back?
If the ATM times out it will hold your card as an anti-fraud safety measure. In order to retrieve your card, you will need to contact your financial institution.
I have a fraudulent unauthorized transaction completed at The Local Shoppe, how can I get a refund?
We apologize for the fraudulent activity and inconvenience. You will need to reach out to your financial institution for assistance.
I have a duplicate charge on my account from The Local Shoppe. How can I get a refund?
Please contact us at [email protected]
Why does The Local Shoppe place a hold on the customer’s account?
When you use a debit, credit, or gift card at the pump, your financial institution may choose to place a hold on your account. This hold is normally released when the completed transaction is received by your financial institution. The release of the hold takes several days depending on your financial institution policy. Please follow up with your financial institution for more info.
How much can be held when a transaction is completed at the pump?
It depends on the financial institution but can be up to $100.00.
If I prepay inside The Local Shoppe will there be a hold on my account?
If the entire amount is not used that was prepaid, please allow your financial institution 72 hours for them to release the remaining funds.